There is a specific smell that wafts out of San Francisco every few years. It’s not the sourdough, and it’s not the sea breeze. It’s the scent of burning cash mixed with irrational exuberance.
I caught a whiff of it this morning when I read the news about Resolve AI.
If you missed the headline while you were stuck in traffic on the South Bridge, here is the short version: A startup founded by some ex-Splunk executives just raised a $35M Series A round. That, in itself, is a healthy number. But the kicker? They raised it at a $1 billion post-money valuation.
Let me translate that into "Central Pennsylvania Manufacturing" terms for a second. That is a billion-dollar price tag on a company that, by most generous estimates, has about $4 million in actual Annual Recurring Revenue (ARR).
In the heavy industry, healthcare, or logistics worlds—the worlds where many of us actually earn our paychecks—that kind of valuation multiple (250x revenue) isn't just optimistic; it borders on delusional. It’s a level of hype we haven’t really seen since the pets.com sock puppet was advertised during the Super Bowl.
But as much as I want to roll my eyes, dismiss it as "Valley Vapors," and go back to optimizing my SQL queries, we can’t just laugh this one off. Because the problem Resolve AI is claiming to solve is the exact nightmare keeping half the CIOs in Harrisburg, York, and Lancaster awake at night.
They are building an "Autonomous SRE."
And if their pitch is even half-true, it changes the fundamental economics of how we run IT in this region.
Why Central PA Needs a Robot
To understand why a billion-dollar robot is relevant to us, you have to look at what’s happening in our backyard.
Central Pennsylvania is currently undergoing a quiet but massive transformation. We are rapidly becoming a data center hub for the East Coast. You’ve seen the headlines about the Amazon Web Services (AWS) acquisition of the Talen Energy nuclear data center campus near Berwick. You’ve seen the logistics sprawl up and down I-81.
Our infrastructure footprint is exploding. We are hosting the cloud. We are moving the physical goods. We are processing the healthcare data for millions.
But here is the constraint: The Talent Gap.
Our infrastructure is world-class, but our talent pool for niche, high-level engineering roles is thinner than in major metros. Trying to hire a Senior Site Reliability Engineer (SRE) with five years of Kubernetes experience in Mechanicsburg is a brutal exercise. It’s technically possible, but you are competing with remote roles from NYC and DC, and frankly, there just aren't enough of those people to go around.
This creates a dangerous imbalance. We have massive, complex systems being managed by small, overworked teams.
Enter the "Autonomous SRE." The pitch from Resolve AI—and the reason investors are throwing money at them—is that we don’t need to hire five more humans to manage the noise. We can hire an AI.
This AI SRE acts as a "force multiplier." It hooks into your AWS, your Kubernetes clusters, and your Datadog logs. It doesn't just alert you when something breaks; it diagnoses the root cause. And—here is the part that should make your palms sweat—it fixes it.
On paper, this sounds like salvation. In reality, it’s complicated.
A Brief History of "Hope is Not a Strategy"
Before we hand the keys to the kingdom over to a chatbot, we need to understand what an SRE actually does.
The term "Site Reliability Engineering" was coined by Ben Treynor Sloss at Google around 2003. Before that, we had "SysAdmins."
The SysAdmin Model: You wrote software, you threw it over the wall to the SysAdmins, and when it crashed, they manually SSH’d into the server to restart it.
The SRE Model: Treynor Sloss argued that we should treat operations as a software problem. Instead of manually fixing things, SREs write code to automate the fix. "Hope is not a strategy," as the saying goes.
This birthed the DevOps movement. It gave us the culture of "You Build It, You Run It."
Now, we are entering the era of AIOps. The argument is that modern cloud environments—microservices, containers, serverless functions—are too complex for human cognitive load. A human SRE cannot mentally map the dependencies of 5,000 microservices in real-time during an outage.
But an AI can.
The promise of Resolve AI is that the software doesn't just alert the human (which, let's be honest, usually just results in "alert fatigue" and ignored PagerDuty notifications); the software is the human. It is an agentic workflow that investigates, reasons, and executes.
The Vaporware Risk (And the Hallucination Problem)
Here is the "Rebel" reality check.
A $1 billion valuation at Series A screams that the investors are betting on the promise of the tech, not the reliability of it today.
In Silicon Valley, the motto is "Move Fast and Break Things." If an AI SRE makes a mistake and takes down a social media feed for 20 minutes, they write a "post-mortem" blog post, apologize, and their stock price probably goes up because they generated "learnings."
In Central PA, we deal in high-stakes physical and human reality.
If a Geisinger or UPMC system goes down because an AI agent decided to reboot a critical gateway, patient care is impacted.
If a Hershey or Giant Food Stores logistics system glitches, trucks stop moving, inventory spoils, and contracts are breached.
If a TE Connectivity or Volvo manufacturing line halts because an AI "hallucinated" a patch for a non-existent bug, we lose millions of dollars in minutes.
We cannot afford to be the beta testers for a unicorn’s MVP.
The specific risk with "Autonomous SREs" is the Hallucination of Logic. We are used to LLMs hallucinating facts (telling us the sky is green). But an Agentic AI can hallucinate actions. It might correctly identify that a server is slow, but incorrectly "reason" that the best fix is to drop the entire database table and restore from backup—a catastrophic decision that a junior human engineer might make, but a senior engineer would stop.
If we give an AI write-access to production without guardrails, we aren't automating reliability; we are automating chaos.
When to Actually Use It (The Pragmatic Path)
Does this mean we ignore it? Do we act like Luddites and pretend AI isn't coming for the Ops stack?
No. That’s how you become a dinosaur. The companies that figure this out will have a massive competitive advantage. They will run leaner, faster, and with higher uptime.
The trick is knowing when your organization is ready for this kind of firepower. You don't buy a Ferrari for a teenager who just got their learner's permit.
The Prerequisite: Observability Maturity
If you are thinking about bringing an Autonomous SRE into your stack, you need to look at your "observability." An AI SRE is only as good as the data it can see.
Logs: Are they structured (JSON) or just messy text files?
Metrics: Do you have accurate baselines?
Traces: Can you trace a request from the front-end load balancer all the way to the database query?
If your observability stack is a mess, the AI is effectively a blind robot in a china shop. It will see "noise" and try to fix it, likely breaking things further.
However, if you have a mature stack—if you have the data but just lack the hands to act on it—this could be the tool that lets your team sleep through the night. It stops your senior architects from burning out on "toil" (resetting pods, clearing caches, rolling back bad deployments) and lets them focus on building the next generation of your platform.
The "Use It or Lose It" Matrix
I know exactly what is going to happen next week.
Your VP of Engineering or your CTO is going to read a TechCrunch article about this $1 billion company. They are going to walk into your office (or Zoom room) and ask, "Why aren't we doing this Autonomous SRE thing? It says here it fixes outages automatically."
Or, conversely, your legacy sysadmin is going to refuse to touch it because "robots are evil" and "I don't trust the cloud."
You need a way to cut through the noise and have a data-driven conversation.
I created a One-Pager Decision Matrix: The AI SRE Reality Check.
This isn't a marketing brochure. It’s a printable logic flow designed to shut down bad arguments in a meeting. It forces your team to answer three binary questions before you even look at a vendor demo:
The Observability Test: Do you have a "high-maturity" stack that an AI can actually read, or are you feeding it garbage?
The Toil Test: Is your team actually spending >50% of their time on repetitive "toil"? (If not, you don't need a robot, you need better code).
The Culture Test: Are you culturally ready to let a "bot" execute write-access commands in production without a human clicking "Approve"?
Outcome A (Use It): If you pass all three, the matrix gives you the ammunition to demand the budget. This is your "Force Multiplier." It frames the purchase not as a toy, but as a retention strategy for your burnt-out senior staff.
Outcome B (Don't Use It): If you fail any question, the matrix gives you the "Don't Use It" defense. It protects your infrastructure from half-baked implementation. It allows you to say, "We aren't saying 'No' to AI; we are saying 'Not Yet' until we fix our Observability data."
Subscribe to The Digizenburg Dispatch to download the Decision Matrix
(Subscribers, the link is at the bottom of this email)
The Roll Call
I want to hear from the ground floor. Is anyone in the West Shore, Harrisburg, or Lancaster area actually testing Resolve AI, Grub-Street, or any other "AIOps" agent yet?
Or are we all still just trying to get our Terraform scripts to run cleanly without erroring out?
Reply and let me know. I won’t name names, but I’m building a picture of the actual adoption curve in PA, not the one the VCs want us to believe exists.
Until next time.
Here's to challenging the hype, adapting the tool, and connecting with your craft.
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